If your order isn’t quite right, our friendly support team is here to help—just reach out at contact@bauven.com. You’ll have 30 days from the delivery date to contact us.
Wash cold: Use cold water (86°F or below) to avoid shrinking and protect both the fabric and the print.
Turn inside out: Flip shirts before washing to keep numbers, names, and club crests looking sharp.
Gentle cycle: Use mild detergent. Skip bleach or harsh chemicals—they can weaken polyester and fade colors.
Wash with similar colors: Especially important for the first few washes to prevent bleeding.
Air dry when possible: Hang or lay flat. High heat from dryers can shrink fabric and damage moisture-wicking fibers.
If using a dryer: Choose low heat and remove while slightly damp to prevent over-drying and static.
Iron low: If needed, use a low setting and place a cloth between the iron and printed areas to protect the graphics.
Avoid fabric softeners: They coat polyester fibers and reduce moisture-wicking ability.
Treat stains quickly: Use cold water and a gentle stain remover. Pre-treat grass stains before washing.
Store with care: Hang or fold neatly to keep the shape and avoid permanent creases.
Get full refund protection against shipping delays, loss, damage, and theft.
Loss: Claim the full value of your purchase if your domestic package isn’t delivered within 30 days of fulfillment (60 days for international packages).
Arrival delay: Claim $5 if your domestic package isn’t delivered within 10 days (30 days for international packages).
Damage:Claim up to the full value of your purchase if your package is damaged in transit.
Theft (Porch piracy): Claim the full value of your purchase if your package is stolen within 7 days of the carrier’s “delivered” update.
Worry-Free Delivery also includes carbon offsets for emissions in the recipient’s destination country.
We typically process and ship orders within 1 to 3 business days after purchase confirmation.
What are your delivery timeframes once shipped?
Standard delivery across the UK generally takes 6-7 business days (Monday through Friday).
Custom or made-to-order items may take longer to arrive.
What are your shipping costs?
We provide free shipping on every order—no minimum purchase required!
What is your return policy?
We provide a 30 day return window for qualifying items. If you're not satisfied with your purchase, please review our refund policy for detailed instructions.
Is payment secured?
Absolutely! Our site utilizes industry-leading payment gateways to encrypt and secure your financial information during all transactions.
